Contact Us

Business hours are M-F 9am through 5pm Eastern Standard Time. by mld
P.O. Box 2046
York Beach, Maine 03910-2046

Contacting us about Missing Pieces

A missing puzzle piece is a relatively rare occurrence, considering the millions of puzzles that we sell. Very infrequently a piece is actually missing from the box but, more likely, the piece has simply been misplaced somewhere in your home regardless of how experienced and careful you are with your puzzles. We ask customers to allow a few days, keeping an eye out as they go about their day-to-day routine. Nine times out of ten the piece will show up, and not necessarily in the same room where the puzzle is being constructed – or, sometimes, not even in the same house!

Please fill out the form below in it’s entirety, Thank you.